Privacy Policy

Article 1 — Business Information

The entity responsible for handling personal information on this website is as follows.

Business name: Shibataya

Representative: Natsuko Shibata (Pharmacist licensed in Japan)

Address: A virtual office is being arranged. We will disclose it without delay upon request.

Contact: kampocompass.info@gmail.com

Article 2 — Information We Collect

We may collect the following information: (1) contact information such as your name and email address that you provide by email when making an inquiry; (2) access logs, device information, and cookies for site analytics; (3) information generated through your use of this website, such as responses to the body-type and Kampo self-check, search queries, and page navigation. Among these, information relating to the body-type and Kampo self-check is handled as described in Article 5.

Article 3 — Purpose of Use

Collected personal information and usage information are used for the following purposes: (1) responding to inquiries; (2) operating and improving this website and analyzing access; (3) compiling and analyzing service usage data — such as responses to the body-type and Kampo self-check, search queries, and browsing history — to improve our assessments, content, and services; (4) compliance with applicable laws. We do not use such information beyond the purposes stated in advance.

Article 4 — Provision to Third Parties

Except as required by law, we do not provide personal information to third parties without your consent. This website uses the following external services for purposes such as site analytics, data analysis, and affiliate programs: Google Analytics 4 (Google LLC), Supabase (Supabase, Inc.), and Rakuten Affiliate (Rakuten Group, Inc.). Information sent to these services is handled in accordance with the privacy policy of each respective service.

Article 5 — Handling of Self-Check Data

Responses and results from the body-type and Kampo self-check are stored as history in your device's local storage (within your browser), and are also recorded in the database of an external service we use (Supabase) for the purpose of site analytics and improvement. The information recorded includes your answers to the questions, the diagnosis and search results, recommended formulations, the referring page URL, and the date and time of the record. We do not collect information that directly identifies you, such as your name, email address, telephone number, or address. Each record is assigned only a random identifier; we do not link multiple records from the same user or track users on a continuous basis. History stored in local storage can be deleted by you at any time by clearing your browser data. Please note that the underlying infrastructure of the external services we use may retain technical information associated with communications (such as IP addresses) for a certain period in accordance with the terms of each service.

Article 6 — Use of Cookies

This website may use cookies to improve usability and for site analytics. You can disable cookies in your browser settings; if you do, some features may be unavailable.

Article 7 — Requests for Disclosure, Correction, or Deletion

If you wish to request disclosure, correction, suspension of use, or deletion of your personal information, please contact us using the contact in Article 1. We will respond in accordance with applicable laws after verifying your identity.

Article 8 — Changes to This Policy

This Privacy Policy may be revised in response to changes in laws or in our services. We will announce any material changes on this website.

Article 9 — Registration with External Services

Adding our official LINE account as a friend and subscribing to our newsletter (Substack) take place on platforms operated by LY Corporation and Substack Inc., respectively. Information you provide when registering (such as your email address or display name) is handled in accordance with each company's privacy policy. We may be able to view registration details through the management tools of these platforms, but we use them only to deliver our newsletter and announcements and to respond to inquiries.

Seasonal notes on Kampo and gentle self-care, delivered by email.